Organisation owner agreement

Last updated: 2026-06-14

This agreement applies to every person who is named as an owner or admin of an organisation on Action on Antisemitism. By creating an organisation, accepting an invitation as owner or admin, or acting on behalf of an organisation through this platform you agree to the terms below.

1. Who is responsible for what

Action on Antisemitism is a tool. It provides software for composing and distributing campaigns, lookups against public data sources (e.g. the UK Parliament Members API), tracking of supporter actions, and ancillary services such as transactional email delivery via Amazon SES.

Your organisation is the publisher. Every campaign, recipient list, email subject, email body, broadcast, petition text, social-share asset, thank-you page, and any other communication produced through the platform on behalf of your organisation is content you have authored, approved, and published. You are responsible for it as if you had printed it on letterhead and posted it.

Under UK GDPR you are the data controller for the supporter records, subscriber lists, and campaign-event data attributed to your organisation. Action on Antisemitism processes that data on your behalf as a sub-processor and acts only on your documented instructions, as set out in our privacy policy.

2. What you confirm every time you publish a campaign

By publishing a campaign on Action on Antisemitism you confirm that:

• The campaign content is lawful, accurate, and not defamatory. It does not infringe anyone's copyright, trademark, privacy, or other rights.
• You have a lawful basis under UK GDPR Article 6 for processing every supporter's personal data (consent, legitimate interest, public-interest task, etc.) and can produce records of that basis on request.
• The campaign does not harass, threaten, or defame the recipient or any third party named in it, and complies with the platform's Acceptable Use Policy and Conduct Policy.
• If the campaign relates to an election, referendum, or regulated political activity, you have considered and where relevant complied with: the Representation of the People Act 1983, the Political Parties, Elections and Referendums Act 2000, the Elections Act 2022, Electoral Commission imprint requirements, and any spending / donation declarations applicable to your activity. Action on Antisemitism does not provide legal advice and does not verify your compliance.
• You have the authority to bind your organisation to this agreement and to publish in its name.

3. What we do NOT do

• Pre-publication review. We do not read, approve, edit, vet, or moderate campaign content before it goes live. We may flag content algorithmically post-publication (e.g. via the content-flags queue) but flagging is best-effort and not a guarantee.
• Legal advice. Nothing on this platform, including documentation, support replies, runbook notes, and the AI-assisted drafting tools, constitutes legal advice. If your campaign touches electoral law, defamation, harassment, or regulated speech, take advice from a qualified solicitor before publishing.
• Endorse your views. Hosting your campaign does not mean we endorse it. We are a neutral platform.
• Guarantee delivery. Mail delivery depends on Amazon SES, recipient mail servers, postcode-lookup APIs, Cloudflare routing, and a chain of third parties — any of which can fail. We will use reasonable efforts to keep the service up; we do not warrant 100% uptime or delivery.

4. Limitation of liability

To the maximum extent permitted by law, Action on Antisemitism (its operators, employees, contractors, and affiliates) shall not be liable for:

• Any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind;
• Loss of profits, revenue, goodwill, supporters, or data however arising;
• Damages or liability arising from campaign content you or your members publish through the platform, including defamation claims, regulatory fines, harassment complaints, electoral-law penalties, copyright or trademark infringement actions, and any third-party suits brought against you;
• Failures of third-party services the platform depends on (SES, MapIt, the UK Parliament Members API, Cloudflare, Twilio, Anthropic, OpenAI, Stripe, the recipient's own mail server, etc.) where those failures are outside our reasonable control.

Our total aggregate liability to your organisation in any twelve-month period shall not exceed the greater of (a) the fees you paid to use the platform in that period, or (b) £100. Nothing in this agreement excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded under English law.

5. Indemnity

Your organisation will indemnify, defend, and hold harmless Action on Antisemitism and its operators, employees, and affiliates from and against any third-party claim, demand, regulatory action, fine, loss, damage, cost, or expense (including reasonable legal fees) arising from or related to:

• any campaign or other content published through your organisation;
• any breach of this agreement, the Terms of Service, the Acceptable Use Policy, the Conduct Policy, or applicable law;
• your organisation's handling of supporter personal data, including its lawful basis, consent records, retention, and responses to subject-access requests;
• any electoral-law or regulatory non-compliance arising from campaigns published through your account.

We will notify you promptly of any claim covered by this indemnity and let you take conduct of the defence at your cost, provided no settlement materially prejudices us is entered without our consent (not to be unreasonably withheld).

6. Suspension and termination

We may suspend or terminate your organisation's access to the platform with or without notice if we reasonably believe you are in breach of this agreement, the Terms of Service, the Acceptable Use Policy, the Conduct Policy, or applicable law, or if continuing to host your campaigns poses a material reputational, legal, or technical risk to the platform.

Where time permits we will give written notice and an opportunity to remedy. Where the breach is serious or ongoing (e.g. harassment, regulatory action, repeated complaints) we may suspend immediately.

You may terminate at any time by deleting your organisation from Action on Antisemitism. We will delete your data in line with our privacy policy retention rules — note that deletion is permanent and there is no backup.

7. Authority of every named member

Owners and admins of an organisation can act on its behalf across the platform — creating campaigns, sending broadcasts, adding supporters, deleting data. The organisation is bound by the acts of any owner or admin signed in to its account. Owners are responsible for managing membership and for removing members who leave the organisation. Sharing sign-in credentials between people is prohibited; each member must have their own account with their own MFA.

8. Changes to this agreement

We may amend this agreement when the platform or the law changes. Material changes will be notified by email and via a prompt on next sign-in; continued use of the platform after notice constitutes acceptance of the amended terms. The effective date at the top of this page reflects the current version.

9. Governing law

This agreement is governed by the laws of England and Wales. Disputes arising out of it are subject to the exclusive jurisdiction of the English courts, save where mandatory consumer-protection or regulatory rules in your jurisdiction apply.

10. Contact

Questions, notices, indemnity claims, and requests under this agreement should go to contact@actiononantisemitism.org. A name + address for service of legal notices is available on request.

In plain English: you run the campaigns, you own the words, you carry the legal risk. We provide the software, keep the lights on, and won't be on the hook for what you write. If a supporter complains, an MP sues, a regulator fines, or the Electoral Commission asks questions — that's your conversation to have, not ours. If that's not acceptable, this isn't the right platform for your organisation.