Organisation-user conduct policy

Last updated: 1 May 2026 · Version 2026-05-08-01

This policy applies to anyone with an organiser account on Action on Antisemitism — owners, admins, members, and read-only collaborators. By accepting it you agree to follow the rules below whenever you act on behalf of an organisation.

1. Truthful campaigning

Don't publish campaigns containing factual claims you know (or ought reasonably to know) to be false. If we receive a credible, evidenced complaint that a campaign is materially deceptive, we may pause it pending response. Disagreement on policy is fine; knowingly false statements of fact are not.

2. No harassment, abuse, or threats

Robust criticism of elected representatives, public officials and institutions is part of the platform's purpose. Personal harassment, threats of violence, threats of doxxing, sexual harassment, or stalking are not. This applies whether the target is a representative, another supporter, an organiser at another organisation, or anyone else. Breaches will result in immediate account suspension and (where appropriate) referral to police.

3. No hate speech or discrimination

Don't publish or distribute content that incites hatred, or that discriminates against, anyone on the basis of a protected characteristic under the UK Equality Act 2010 — age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation.

4. Respect supporter consent

Subscribers signed up to receive specific kinds of communication from your organisation. Don't repurpose their data:

• Don't export the supporter list to use it for an unrelated campaign or organisation.
• Don't sell, rent, or share the list with third parties.
• Honour every unsubscribe and suppression — the platform does this automatically; don't try to work around it.
• Use the broadcast tool sparingly. People signed up for occasional updates, not a daily newsletter.

5. UK Electoral Commission compliance

If you spend over the registration thresholds on regulated campaign activity during a UK election period, you're responsible for registering with the Electoral Commission as a non-party campaigner and complying with imprint, donations and reporting rules. The platform is a tool, not a regulatory adviser — the legal duty stays with your organisation.

6. Data protection

Your organisation is the data controller for the supporter data you collect through the platform. The platform is a sub-processor operating on your instructions. You must:

• Have a lawful basis for processing each supporter's data.
• Honour subject access, rectification and erasure requests promptly. The platform's /gdpr page documents how to do this through the UI.
• Keep your account credentials private and use a unique strong password (or sign in via the magic link).
• Report any suspected data breach affecting supporters to contact@actiononantisemitism.org within 72 hours.

7. Account integrity

Don't share your sign-in credentials. Don't impersonate someone else. Don't probe the platform for vulnerabilities outside a coordinated security disclosure to contact@actiononantisemitism.org. Don't try to circumvent rate limits, suppression lists, MFA, or any other safety control.

8. Use of AI features

AI-generated suggestions (subject lines, body drafts, cover art) are starting points. Review every AI suggestion before publishing it. You're responsible for the content of anything you send under your organisation's name, regardless of whether AI helped draft it.

9. Consequences of breach

Minor or accidental breaches: we'll get in touch and ask you to put it right. Repeated, severe, or wilful breaches: we may suspend your account, lock your organisation (read-only — no new sends), or terminate access entirely. We may also notify your organisation's other admins and, where appropriate, regulators or law enforcement.

10. Changes to this policy

We'll update this policy when something material changes and bump the version number above. When we do, you'll be asked to accept the new version next time you sign in. Existing campaigns and data are unaffected.

Not yet an organisation user? You only need to accept this policy once you sign in to administer an organisation. The public terms still apply at /terms.